Frequently Asked Questions (FAQs)
- How do I register?
- Why continuing education?
- Who can attend?
- What is Six Sigma?
- How should I dress?
- Will breakfast/lunch be provided?
- What time does class start? End?
- Where should I park?
- How will I know if my class is cancelled due to the weather?
- Additional questions?
Click on the "Register Now" link that is located on the main page.
CLI will send you an automatic e-mail confirmation soon after we receive your registration form. A working e-mail address is essential, as all class confirmations and class reminders are sent out via e-mail.
If you do not have a NS-LIJ e-mail address, you may use your personal email (ex. @aol.com, @yahoo.com, @gmail.com) in the "Your e-mail" field on the registration form.
If you do not hear from us within 48 hours of completing the registration form, then please give The CLI a call at (516) 396-6150 to ensure your registration was processed.
For more information, download our 10-step guide to registering online for a CLI course.
By taking courses, not only will you enrich your own life with new knowledge, you will give the health system an edge over other healthcare facilities. As you put what you've learned into action at work, you will enhance your ability to deliver services in a consumer-focused marketplace where many healthcare providers strive for their 'piece of the pie.' The competitive advantage that you, as an employee, bring to the workplace will eventually make North Shore-Long Island Jewish Health System an employer and provider of choice in the Northeast.
In the last decade, the healthcare industry has experienced monumental changes, including shifts in social demographics, revolutionary new medical technologies, increased consumer demand for high-quality, low-cost care and new medical delivery models and organizational structures. In this new environment, knowledge now has a shelf life of only 18 to 24 months. Like other industries, healthcare must be able to respond quickly to changing circumstances in order to succeed in a consumer-driven marketplace.
As the nation's third largest not-for-profit secular healthcare system and Long Island's largest employer, the North Shore-Long Island Jewish (LIJ) Health System is taking a proactive approach in response to this changing landscape by building a new model for organizational learning. In cooperation with General Electric Medical Systems and the Harvard School of Public Health, North Shore-LIJ has created the Center for Learning and Innovation.
The healthcare system, serving 7.3 million residents of Long Island, Queens and Staten Island, is the largest ever to establish a 'corporate university.' North Shore-LIJ is also the first organization to develop a learning initiative that harnesses the expertise of GE Medical Systems, an international business leader, and the Harvard School of Public Health, known the world over for academic excellence. Through the center, employees, physicians, nurses and volunteers have the opportunity to experience learning initiatives taught by faculty members from the Harvard School of Public Health as well as North Shore-LIJ.
Through the Center for Learning and Innovation, North Shore-LIJ is investing in its greatest asset--its employees--by providing superior education and leadership. North Shore-LIJ understands that its ability to attract, develop and retain its people will determine the organization's future success as a healthcare leader. The goal of the center is to instill in each of the system's 30,000+ employees, at every level, a sense of shared mission that will enrich their lives, both personally and professionally. Using a leader-as-teacher model, North Shore-LIJ's senior executives serve as faculty for classes and field projects.
These courses are open to all North Shore-LIJ Health System employees.
The Center's offerings include courses for employees at all levels. Enrichment courses promote professional and personal development. Other courses are geared toward managers and executives.
To register for some courses, you will need your manager's approval. If you are interested in taking one of these classes, talk to your manager about how you think the course can benefit you and your work unit.
Your manager may ask you to attend a course. If so, take advantage of this opportunity to learn new tools and skills that can help you both personally and professionally.
Six Sigma is a focused, high-impact process that uses proven quality principles and techniques to reduce process variance. This, in turn, increases efficiency while moving the organization toward future growth and business success. Six Sigma relies on rigorous statistical methods and puts control mechanisms in place to tie together quality, cost, process, people and accountability. Organizations have also used Six Sigma to drive corporate values and major culture changes.
The Center for Learning and Innovation has put into practice Six Sigma management processes, which have been widely recognized in the corporate sector for more than two decades. Sigma is the Greek letter that represents the amount of variation in a process. The higher the sigma level, the lower the number of errors in a process. A level of Six Sigma equals only 3.4 errors for every million times a process is carried out, as close to perfection as you can get in the real world.
The dress code at CLI is business casual. Please no jeans, sneakers or sweatsuits. Please keep in mind that classroom climates vary, so please bring a sweater or jacket to ensure your personal comfort.
Will breakfast/lunch be provided?
Coffee and/or tea is available. A cafe is located on the lower level of the building, serving breakfast, lunch, snacks and beverages. Please note there is also a microwave and refrigerator available for your use.
What time does class start? End?
The majority of CLI courses start promplty at 8:30 a.m. and end approximately 4:30 p.m. Your CLI course confirmation will include information on the start and end time. Please plan to arrive earlier than the class start time to ensure convenient parking. Students arriving later than the class start time may be asked to reschedule.
Where should I park?
There is an underground parking lot in addition to the above ground lot of the complex. Your CLI course correspondence will include directions as well as a map of the area. Please do not park in any reserved spots (including CLI reserved spots). Your car will be ticketed and/or towed.
How will I know if my class is cancelled due to the weather?
In case of a weather emergency, students will be e-mailed, a message will be posted on the CLI voicemail (516-396-6150) and a message will be posted on channel 12 News to run concurrently with school closings.
Additional Questions?
For further information, please contact the Center for Learning and Innovation via e-mail (CLI@nshs.edu), or by phone at (516) 396-6150.