Franklin Hospital's patient representatives serve as a communication link between you, the hospital's administration and various hospital departments. While you are a patient here, every effort is made to provide you with the highest quality care. Occasionally, a patient or family member may have a special need or concern and wish to speak directly with a representative of the hospital. In that instance, please feel free to contact a patient representative to discuss any questions, concerns or special requests you may have. A patient representative may be reached at (516) 256-6800.