Syosset Hospital Visitor Information
221 Jericho Turnpike
Syosset, NY 11791
This listing provides you, your family and visitors with the phone numbers of some hospital departments you may need to reach. All phone numbers may be reached by dialing 516:
Admitting (516) 496-6480
Administration (516) 496-6401
Cashier's Office (516) 496-6464
Financial Services (516) 496-6460
Gift Shop (516) 496-6458
Home Care (516) 496-6462
Medical Records (516) 496-6490
Patient Billing (631) 719-8787
Nursing Office (516) 496-6424
Pain Management (516) 496-6447
Patient Relations (516) 496-6444
Patient Information (516) 496-6400
Security (516) 496-6470
Social Work (516) 496-6440
Volunteers (516) 496-6446
While you are in the hospital, family and friends may be anxious to visit you. We will try to accommodate them, but urge you and your visitors to keep in mind that while you are here, you may need a great deal of rest to help you recuperate. We also ask that you and your visitors respect the needs and wishes of other patients who are sharing your room. Please keep your voices down and follow the hospital's visiting policies.
Visitors are welcome 24/7.
Patients can choose who can and can’t visit them while they are in our healthcare facility without regard to legal relationship, race, color, national origin, religion, sex, sexual orientation, gender identity or disability. Behavioral Health is the only exception to this policy (see visiting hours below).
Children are welcome to visit a family member, but those under the age of 16 should be supervised by a responsible adult during their visit.
Monday to Saturday
1pm to 2pm
7pm to 8pm
Sunday and Holidays
1pm to 2:30pm
6pm to 8pm
Take the Queens Midtown Tunnel to the Long Island Expressway. Take the LIE (East) to Exit 43 (South Oyster Bay Road). Make a left turn at South Oyster Bay Road and continue to Jericho Turnpike and make a left turn. Syosset Hospital is on the right, one-quarter mile down the road.
Take the Grand Central Parkway East. It will become the Northern State Parkway. Take the Northern State to Exit 36 North (South Oyster Bay Road). Continue on South Oyster Bay Road to Jericho Turnpike and make a left turn. Syosset Hospital is on the right, one-quarter mile down the road.
Take the Belt Parkway East. It will become the Southern State Parkway. Take the Southern State to Exit 28A North (Seaford-Oyster Bay Expressway, Route 135 North). Continue to the end of the Seaford-Oyster Bay Expressway. Exit at Jericho Turnpike West (Exit 14 W). Take Jericho Turnpike three quarters of a mile. Syosset Hospital is on the right.
From Nassau and Suffolk (South Shore)
Take the Southern State Parkway to Exit 28A North (Seaford-Oyster Bay Expressway, Route 135 North). Continue to the end of the Seaford-Oyster Bay Expressway. Exit at Jericho Turnpike West (Exit 14W). Take Jericho Turnpike three quarters of a mile. Syosset Hospital is on the right
From Nassau and Suffolk (North Shore)
Take the LIE to Exit 43 (South Oyster Bay Road). Go North on South Oyster Bay Road. Continue to Jericho Turnpike and make a left turn. Syosset Hospital is on the right, one-quarter mile down the road.
Via Long Island Railroad (L.I.R.R.)
Take the Huntington Line and get off at the Syosset station. Call L.I.R.R. for train schedule: (516) 822-5477. Taxi service is available at the station office.
From the Syosset Train Station
Take Jackson Avenue Southbound to Jericho Turnpike. Make a right turn and the Hospital is on the right, one-quarter mile down the road.
BEFORE YOU COME TO THE HOSPITAL
WHAT TO BRING
Most of what you will need while in the hospital, including a hospital gown, will be provided. However you may wish to bring the following items from home:
- Pajamas, robe and slippers
- Toothpaste and toothbrush
- Comb or hairbrush, shampoo
- Razor and shaving cream
- Notebook and pen or pencil
- Phone numbers of those you may want to call
- A list of any medications you take, and their dosages. Please discuss your medications with your doctors.
WHAT NOT TO BRING
For a variety of reasons, there are specific items that we ask you to leave at home. They include:
- Money. You may want to have a few dollars in cash with you, but please do not bring more than that to the hospital.
- Jewelry or other valuables.
There are no secure storage facilities for your valuables while you are in the hospital, and the hospital cannot be responsible for any cash or valuables that are kept in your room.
- Any medications, either prescription or over-the-counter.
Please discuss your previously used medications with your doctor, however while you are in the hospital, only take those medicines that are prescribed for you during your stay.
- Electrical appliances, including electric razors, blow dryers, fans, clocks, radios and televisions.
Battery-operated appliances are permitted.
- Cellular phones.
They are not permitted to be used in the hospital because they interfere with medical equipment.
WHERE TO GO
You may be dropped off at the front entrance of the hospital. Please go to the front desk on the first floor.
WHAT TO EXPECT
In the Admitting Department, you will meet with a service representative who will ask you to supply your insurance and other information to complete the admission process. You will be asked to sign standard consent forms for admission. Depending on your physician's orders, you may have blood work or a chest x-ray when you are admitted.
An escort will take you from Admitting to the appropriate area. The paperwork you completed will go along with you and will serve as the beginning of your medical chart. If you have any questions about the admitting procedure or the hospital, feel free to discuss them with your Admitting representative.
Your insurance company may require you to notify them prior to admission, or if you are admitted on an emergency basis, soon after admission. Please review your policy or call your insurance carrier for the correct procedure.
SOME THINGS TO CONSIDER
It is very important for you to become familiar with your health insurance plan, since benefits and requirements vary widely. Many insurance carriers now require precertification or prior approval of a scheduled hospital stay, including procedures that are considered ambulatory. Many even require that they be contacted by the patient or a family member for approval immediately following an emergency admission. Please contact your insurer regarding your plan's requirements. There may be financial penalties if approvals are required but not obtained within a specified time period. If precertification is required, you and your physician must obtain the necessary authorization.
When you are admitted, or when the preadmission paperwork for a same-day or ambulatory surgery procedure is completed, please be sure to provide all of your insurance information. This includes No-Fault information, if applicable. If you have no insurance or insufficient coverage, a deposit may be required and arrangements for payment will be made. If you anticipate any financial difficulty, we urge you to contact Financial Services at Extension 6460.
Although the Patient Accounts Office will make every effort to assist you in obtaining payment for your hospital bill, including billing your insurance carrier(s) upon your discharge, please remember that the cost of your hospital stay, regardless of the reason for hospitalization, is your financial responsibility. If you have any questions or need assistance with financial matters, please call the Patient Account Office at 997-0234.
HEARING IMPAIRED SERVICES
Syosset Hospital is committed to providing health care access to hearing-impaired patients and hearing impaired visitors. The following services are available: a sign language interpreter, text telephone, New York Telephone Relay Service, telephone amplification devices, closed caption television, and pictorial communication devices. A TTY pay phone is located in our lobby area.
VALET PARKING AND ESCORT SERVICE
Valet parking and escort service are offered to both patients and visitors. When you arrive at the hospital, a free valet service will take care of your car. When entering the hospital, an escort will take you to the area you wish to go to.
The Gift Shop is located in the lobby and sells a variety of toiletries, cards, candy, stationary and a wide array of gift items. Newspapers, magazines and books are available for sale. Phone number: (516) 496-6458
LOST AND FOUND
The hospital's Lost and Found is maintained by the Security Department located near the Emergency Department entrance. You may call Security at Extension 6470.
Visitors are welcome to use the Cafeteria located by the Emergency Department on the lower level. The Cafeteria is open weekdays, 7:30 a.m. to 10:00 a.m. for breakfast, and 11:30 a.m. to 2:00 p.m. for lunch. Vending machines located in the Cafeteria are available at all times.
MEDICAL RECORDS/HEALTH INFORMATION MANAGEMENT
It is the obligation of the hospital to protect the confidentiality of the patient's medical record. Any information contained in the medical record is confidential and protected by Federal and State law. Therefore, patient information may only be released upon receipt of appropriate patient authorization, valid subpoena, or court order.
Patients will be furnished with a copy of their record, upon receipt of a notarized, completed Authorization for Release of Protected Health Information form.
Patients of minors (under 18 years of age), next of kin or legally appointed guardian, may obtain a copy of a minor's record, upon receipt of a notarized, completed Authorization for Release of Protected Health Information form. When a minor is treated for sexually transmitted disease, birth control treatment, drug/alcohol abuse treatment, HIV or mental illness, the records can only be released upon the minor's authorization.
The records of a deceased patient may be obtained by a qualified person or personal representative upon receipt of a notarized, completed Authorization for Release of Protected Health Information form. Where an estate is being probated, the records can be released upon receipt of a copy of the letter of estate administration or letters of testamentary. Questions regarding the release of deceased patient records in the absence of these documents should be referred to the Health Information Management Department Correspondence Unit.
All inquiries regarding requests for access, copies or Release of Protected Health Information should be directed to the Health Information Management Department Correspondence Unit, Monday through Friday, 8:00 a.m.-4:00 p.m., excluding hospital holidays.
Health Information Management Department: (516) 496-6496
LANGUAGE TRANSLATION SERVICES
Cyracom Translation Phones are available at designated locations throughout our facility. The Cyracom Service provides access to greater than 140 languages and dialects. Cyracom phones have the ability to accommodate conversation between four persons at a time.