A professional practice model of care delivery integrates the beliefs, values, philosophy and vision of an organization into a model of practice. This model directs individual nurses and guides the organization in its relationship with nursing. The overall goal is to provide quality patient care, enhance patient experience and meet financial targets.
In keeping with our philosophy that the patient comes first and that the health and well-being of our nurses is also paramount, we have named our model the Collaborative Caring Model. At its core are our patients and their families. The Collaborative Caring Model also supports relationships between nurses and the hospital, emphasizes self-care for nurses and brings attention to our successes to help spur us on to continual growth.
Shared governance councils strategize on unit initiatives such as:
- Self scheduling;
- Quality- and performance-improvement projects;
- Unit goals;
- Work allocation and assignment responsibilities;
- Patient assignments;
- Staff communication;
- Environment of care;
- Collaborating with leadership/management;
- Input on hospital projects that may affect unit care delivery; and
- Community outreach.
We measure our success at the Collaborative Caring Model by our performance in the following Press Ganey indicators:
- Likelihood to recommend;
- Nurse kept you informed; and
- Friendliness/courtesy of nurses.