The CEMS covers a geographic area of 2,200 square miles that includes Nassau, Suffolk and the five boroughs of New York City. It is one of the region’s largest hospital-based emergency medical services and is accredited by the Commission on Accreditation of Ambulance Services. Its technicians have the ability, knowledge and training to treat and transfer patients requiring a wide range of medical care.
The interfacility division transports patients, whether it is from hospital to hospital, hospital to an extended care facility or from the hospital to home. It is within this division and in cooperation with the catheterization labs at North Shore University Hospital and Long Island Jewish Medical Center that a process has been developed to guarantee rapid access to acute cardiac care.
Regardless of whether a patient is having an acute cardiac-related event in a doctor’s office or a hospital intensive care unit, an ambulance can be dispatched within moments, ready to respond anywhere in the region. These services are coordinated with the assistance of a state-of-the-art computer-aided dispatch system. In the communication center, the digital recording of all radio and phone communications, as well as a GPS-based automatic vehicle location system, assists in the efficient movement of patients. This carefully orchestrated and time-sensitive window guarantees rapid access to emergent coronary catheterization and angioplasty for our patients.
The collaboration between the North Shore-Long Island Jewish Health System and the CEMS is apparent in the outstanding outcomes of the cardiac patients we care for. This teamwork and process has allowed us to significantly increase the survival rate of acute heart attack patients that require primary angioplasty.