Community-based medicine

What is community-based medicine?

Lenox Health Greenwich Village was developed with a focus on the concept of community-based medicine. In this model, the wants and needs of the local population are critical factors in determining how to deliver care. This includes not only treating people close to their home with services that they need, but also working with their local personal physicians to ensure smooth transition of care.

Why is it important?

Lenox Health Greenwich Village is a state-of-the-art medical complex in the heart of the West Village. Lenox Health Greenwich Village will serve anyone who comes through the doors, from children to the elderly and everyone in between, regardless of their ability to pay. The community population does not have to travel uptown or across town for emergency care, but rather the residents have access to emergency care whenever they need it and in a location convenient for them.

How will patients benefit from community-based medicine?

When a patient goes to an emergency department outside of their local community, it heightens the possibility that care received will not be communicated fully and efficiently to the local primary physician upon discharge. If the patient is responsible for having to relay discharge instructions to their primary physician, this causes inconvenience to the patient as well as increasing the risk that information may be miscommunicated or lost altogether.

At Lenox Health Greenwich Village, our physicians place a high priority on working with the network of local doctors, connecting and communicating to determine the best way to provide care to the local population. Lenox Health Greenwich Village offers telemedicine capabilities in every room, so a patient’s doctor can be involved in care if the patient chooses. Doctors in the community are notified about their patients who visit Lenox Health Greenwich Village, including access to records, invitations to visit their patient and be involved in care on site. Our goal is to connect to local physicians in as many ways as possible so there is a smooth transition of information and care when the patient leaves Lenox Health Greenwich Village.

How do community care needs impact services?

Community-based medicine goes beyond the individual patient and physician interaction. We take the input and needs of the West Village community in mind at Lenox Health Greenwich Village – from maintaining the architecture of the facility to determining services that are available to our patients. Each neighborhood is unique, and only by meeting with physicians and community members can the staff of an emergency department understand how to best treat their population. We are proud of the work we have done to connect with our population, understand their needs and build processes to provide the most efficient, advanced care possible.

Community partnerships

Along with creating open dialogue with local physicians, Lenox Health Greenwich Village has formed relationships with organizations that are integral to life within the West Village. As services at Lenox Health Greenwich Village expand, the team will remain in close collaboration with these organizations to ensure that new services and programs remain in line with the needs of the growing West Village community. Read more about these evolving relationships:

  • Chelsea Piers Sports & Entertainment Complex
  • Greenwich Village Chelsea Chamber of Commerce
  • Lesbian, Gay, Bisexual and Transgender (LGBT) Community Center
  • New York City AIDS Memorial
  • New York City Alliance Against Sexual Assault
  • YMCA McBurney Branch

The LGBT Community Center

The LGBT Community Center sees about 6,000 people a week walk through its doors on 13th Street between Greenwich and Seventh Avenues. The Center makes it a priority to connect and partner with healthcare providers to serve their particular community, including their growing relationship with Lenox Health Greenwich Village.

The LGBT community experiences many negative health outcomes at disproportionately higher rates than the general population, and providing for health and wellness of this community is the number one priority for The Center. By providing services unique to the needs of this community, Lenox Health Greenwich Village offers convenient, quality health care. Staff at The Center are able to walk their visitors just a few steps away for care at Lenox Health Greenwich Village, creating less disruption for the patient. As collaborations and services grow, Lenox Health Greenwich Village and The Lesbian, Gay, Bisexual & Transgender Community Center will work together to help the community members live the full, enriched lives that they dream of and deserve.

NYC AIDS memorial

Adjacent to Lenox Health Greenwich Village will be the New York City AIDS Memorial. The Memorial, a park planned in the triangle bounded by Seventh Avenue, 12th Street and Greenwich Avenue, is planned by Paul Kelterborn and Christopher Tepper and designed by Studio a+i of Brooklyn. The Memorial honors the community of Greenwich Village as the epicenter of the AIDS epidemic, and commemorates the efforts of the activists and caregivers who responded so determinedly to the crisis.

The park will feature an 18-foot-high canopy structure that will serve as a gateway to the park. The Memorial’s design will also incorporate an inspiring narrative component with commemorative text appearing on the site’s paved granite surfaces. A water feature will provide visitors a setting for reflection and meditation.

Lenox Health Greenwich Village is honored to play a role in the creation of this historic tribute. In 2013, Lenox Hill Hospital made a charitable donation to the New York City AIDS Memorial and Dr. Eric Cruzen, chairman for the Lenox Health Greenwich Village emergency department, sits on the Memorial’s Board of Directors.

The McBurney YMCA

The YMCA McBurney Branch serves as an anchor for the West Village community from its location on 14th Street between Sixth and Seventh Avenues. Its programs fall into three general categories: youth development, fostering healthy living and social responsibility. The Lenox Health Greenwich Village team has collaborated with the YMCA leadership to make sure that the services Lenox Health Greenwich Village provides correspond to the needs of the community. Through a constantly open dialogue, the two groups have begun collaboration on beneficial services and programs.

Lenox Health Greenwich Village partially houses the YMCA’s diabetes prevention program – a program designed to assist pre-diabetics in making the necessary lifestyle changes to avoid disease progression. The physicians at Lenox Health Greenwich Village assist with screenings for YMCA’s visitors and this relationship will continue to grow and evolve.