For immediate, personalized care of non-emergency illnesses and injuries such as sprains, cuts and bruises, flu, sore throats and fever, the best place to receive urgent care services quickly is at the North Shore-LIJ Medical Group Urgent Care Center (UCC) at Rego Park.
Not every unexpected medical situation warrants a visit to the hospital emergency room. The UCCs are a convenient alternative to waiting for hours in an emergency department while critically injured patients are treated, or if the office of a regular physician is closed for the evening, weekend, or holiday.
For life-threatening situations, such as heart attack and stroke, patients should go to their local emergency department.
Urgent care team
The Rego Park urgent care center team is trained to provide urgent, non-life-threatening medical care for individuals when immediate healthcare assistance is required. Under the umbrella of North Shore-LIJ Health System, the board-certified emergency medicine physicians provide patients with the highest quality care.
The North Shore-LIJ Medical Group Urgent Care Center at Rego Park team is composed of:
- Board-certified emergency medicine physicians
- Radiology technologists
- Medical assistants
- Office associates
The physicians are trained to provide a broad range of urgent medical services for patients of every age. In addition, the UCCs offer specialized testing and diagnostic services, including EKG, X-ray, ultrasound and laboratory testing.
UCCs treat the immediate medical problem, so patients requiring primary care, specialty care or ongoing treatment will be referred to other physicians. Patients should visit their primary care physician for chronic conditions such as diabetes management, hypertension, maintenance drugs, routine health physicals or well baby or child visits, as well as for follow-up services regarding any care that was received at the UCC.
The UCC physicians perform minor surgery, such as wound repair and skin lesion removal, but do not care for high-acuity patients nor provide continuing medical care of chronic medical problems. They have expertise evaluating and treating patients with access to low-complexity, office-based laboratory tests, such as pregnancy tests and rapid strep tests, as well as X-rays. Advanced lab testing is sent to a health system laboratory for processing. The physicians will follow up with all patients and provide them with results that are not available at the time of the visit.
UCCs treat minor illnesses and injuries, including:
- Asthma and allergy symptoms
- Skin rashes, allergic reactions and poison ivy
- Burns and minor infections
- Sore throat, cold, flu, bronchitis, and pneumonia
- Diarrhea and dehydration
- Eye injuries, infections or irritations
- Ear pain and sinus infections
- Insect bites/minor dog bites
- Cuts, scrapes and minor wounds/suturing
- Fractures, sprains and strains
- Injuries due to falls, sports or exercise
Other services include:
- Common laboratory assays with full phlebotomy processing
- Digital x-ray
- Intravenous fluid administration
- Medication administration
- Oxygen administration
- Pulse oximetry
- Rapid laboratory testing
- Specialist referrals
- Twelve-lead EKG
- Travel immunizations
Some patients may be transferred to a hospital emergency department. Some situations that would fall into the transfer category are:
- Chest pain or other heart attack symptoms
- Loss of consciousness
- Stroke symptoms
- Severe abdominal pain
- Serious accidents
- Head trauma
When scheduling your appointment with a physician, please confirm your insurance is one that is accepted.